Effective Date: 01 July 2026

Welcome to Roopvedic. Owned and managed by Usha Prajapat. These Terms & Conditions govern your access to and use of our website, products and services. By using our website or placing an order, you agree to follow the terms mentioned below.

Please read these Terms & Conditions carefully before using our website.

1. General Information

This website is operated by Roopvedic. Throughout the website, the terms “we”, “us” and “our” refer to Roopvedic.

By accessing our website, browsing products, creating an account or placing an order, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Return & Refund Policy and Shipping Policy.

2. Use of Website

You agree to use this website only for lawful purposes. You must not use the website in any way that may damage, disable, overload or affect the proper working of the website.

You must not attempt to gain unauthorized access to any part of the website, customer data, payment system or server.

3. Product Information

We try to display product details, descriptions, images, prices and availability as accurately as possible. However, minor differences may occur due to photography, screen settings, packaging updates or product batch variations.

Please read product details, usage instructions and other information carefully before placing an order.

4. Product Usage

Our products are intended for external use only, unless specifically mentioned otherwise on the product page or packaging.

Individual experience may vary from person to person. We recommend doing a patch test before using any personal care product. If irritation or discomfort occurs, stop using the product and seek professional advice.

5. Pricing and Availability

All prices shown on the website are subject to change without prior notice.

Product availability may change from time to time. We reserve the right to modify, discontinue or limit the availability of any product at any time without prior notice.

6. Orders and Acceptance

When you place an order on our website, you agree that all information provided by you is true, complete and accurate.

After placing an order, you may receive an order confirmation by email, SMS or WhatsApp. Order confirmation does not guarantee final acceptance. We reserve the right to cancel or refuse any order in cases such as payment failure, incorrect pricing, stock unavailability, suspected fraud, incorrect customer details or delivery restrictions.

7. Payment

Payments must be made through the payment options available on our website.

We do not store sensitive payment details such as full card numbers, CVV, UPI PIN, net banking passwords or wallet login details. Online payments are processed through secure third-party payment gateway providers.

If payment fails or remains incomplete, the order may not be processed.

8. Shipping and Delivery

Orders will be shipped to the address provided by the customer at the time of checkout.

Delivery timelines may vary based on location, courier service, product availability, public holidays, weather conditions or other external factors beyond our control.

Customers are responsible for providing a complete and correct shipping address. We will not be responsible for delivery failure due to incorrect or incomplete address details provided by the customer.

9. Cancellation

Orders can be cancelled only before dispatch. Once an order is shipped, cancellation may not be possible.

For cancellation requests, please contact us as soon as possible at info@roopvedic.in.

10. Return, Replacement and Refund

Returns, replacements and refunds are subject to our Return & Refund Policy.

For hygiene and safety reasons, opened or used personal care products may not be eligible for return. Damaged, defective or wrong products must be reported within the timeline mentioned in our Return & Refund Policy.

11. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.

You agree to accept responsibility for all activities that occur under your account. Please inform us immediately if you notice any unauthorized use of your account.

12. Offers, Discounts and Promotions

We may run offers, discounts, coupon codes or promotional campaigns from time to time.

Offers may be valid for a limited period and may be subject to specific terms. We reserve the right to modify, withdraw or cancel any offer at any time without prior notice.

13. Intellectual Property

All website content, including text, images, graphics, product photos, design, logo, layout and other materials, belongs to Roopvedic or its respective content providers.

You may not copy, reproduce, modify, distribute or use any content from this website for commercial purposes without written permission from us.

14. User Reviews and Feedback

Customers may share reviews, ratings, comments or feedback on our website or social media pages.

By submitting feedback, you allow us to use, display or share the review for marketing, improvement or customer support purposes. We reserve the right to remove any review or comment that is abusive, false, misleading, offensive or inappropriate.

15. Limitation of Liability

Roopvedic will not be liable for any indirect, incidental, special or consequential loss arising from the use of our website, products or services.

Our total liability, if any, shall be limited to the amount paid by the customer for the specific product related to the claim.

16. Third-Party Links

Our website may contain links to third-party websites, tools or services. These links are provided for convenience only.

We are not responsible for the content, privacy practices, security or policies of third-party websites.

17. Website Errors

There may be occasional errors, inaccuracies or omissions related to product descriptions, pricing, offers, availability or other website content.

We reserve the right to correct any error, update information, cancel orders or make changes at any time without prior notice.

18. Prohibited Activities

You must not use our website for:

Fraudulent activities
Uploading harmful files or malicious code
Copying website content without permission
Misusing product information or images
Attempting unauthorized access
Posting false, abusive or misleading content
Violating any applicable law or regulation

19. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.

Your continued use of the website after changes means you accept the updated terms.

20. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Rajasthan, India.

21. Contact Us

For any questions related to these Terms & Conditions, please contact us:

Email: info@roopvedic.in
Address: UB Plaza 1st Floor, Court Road, Ward No. 1, Kushalgarh, Banswara, Rajasthan 327801